Legal

Privacy Policy

Last updated: May 2026

Who we are

MemTrex is a UK-registered direct-to-consumer brand operated from Lancashire. This privacy policy explains how we collect and use personal data when you visit memtrex.co.uk or purchase from us. Our email: store@memtrex.co.uk.

What data we collect

When you place an order, we collect your name, email address, delivery address, and payment information. Payment data is processed by Stripe and is not stored on our servers. When you contact us, we retain your email and message content. We use cookies for basic site analytics (page views, referrers) and cart persistence (localStorage — not transmitted to our servers).

How we use your data

Order data is used to process and fulfil your purchase and to communicate about your order. We do not sell your data to third parties. We do not use your data for advertising profiling. We retain order data for 7 years for tax and compliance purposes.

Your rights (UK GDPR)

You have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, email store@memtrex.co.uk with the subject "Data Request". We will respond within 30 days.

Contact

For privacy questions: store@memtrex.co.uk. For complaints, you may contact the ICO at ico.org.uk.

This privacy policy will be updated before launch to reflect final legal entity details and confirmed data processing arrangements. It is a working draft.